I have been taking my 2001 9-3 Saab to SwedeMasters for about 2 years now. With every appointment, I have been treated kindly and with respect by Tim and the rest of the gentlemen at the shop. I have very little knowledge regarding car repairs, other than basic upkeep that is needed to keep the car in good shape. Tim is always gracious and patient when explaining to me any problems the car needs fixed. He is always upfront about the costs regarding any repairs. My most recent fix on my car was the turbo charger, in which Tim was willing to discuss with me based on his experience whether such a repair was worth it and if so, what was the best way to go about it. I have had my car for ten years now, and have lived in 4 different states over this period of time. Never before have I gone to a place where I trust their service and advice so much. With the help of SwedeMasters I know that my little car will continue to remain in good working order for a good time to come. I feel confident for someone who commutes around 600 miles every week, that my car is going to get me to and from my destination because of the work they do at SwedeMasters.