5

5

Swedemasters is an absolute gem. I had just moved to Santa Barbara from Portland, Oregon all on my own to begin my PhD work at UCSB, and after a great deal of driving my Mini overheated. I had my car towed to Haik's German Autohaus based on some seeming good Google reviews, and ended up being charged $330 basically just to tell me that the coolant was leaking, oil was low, and it was going to cost another $300 or so to see if there was severe engine damage - not to repair anything as of yet. So, I decided to call Swedemasters for a second opinion. I spoke with Karen, who was very patient, knowledgeable, and helpful, and I decided to have my car towed to them. They were upfront with the basic diagnosis cost, which was already much less than the initial $280 estimate I received with vague reasoning from the other mechanic. Swedemasters kept me updated through the process and within a few days my car was up and running again. In the end, my engine was ok, my car wasn't hopeless as the other mechanic had told me repeatedly, and my final bill (including the diagnosis) was under $1,000. Oh, and just when I thought they were lifesavers already, I received a call from Karen at Swedemasters a day later saying they realized they accidentally charged me for a small part that didn't end up needing to be replaced, so they wanted to refund my account. This kind of honesty is rare to find and so greatly appreciated. I hope my account conveys the true value and integrity of this wonderful shop. I am so very grateful for their work, and I incredibly glad I found a local mechanic that I can truly trust.

5

Swedemasters is an absolute gem. I had just moved to Santa Barbara from Portland, Oregon all on my own to begin my PhD work at UCSB, and after a great deal of driving my Mini overheated. I had my car towed to Haik's German Autohaus based on some seeming good Google reviews, and ended up being charged $330 basically just to tell me that the coolant was leaking, oil was low, and it was going to cost another $300 or so to see if there was severe engine damage - not to repair anything as of yet. So, I decided to call Swedemasters for a second opinion. I spoke with Karen, who was very patient, knowledgeable, and helpful, and I decided to have my car towed to them. They were upfront with the basic diagnosis cost, which was already much less than the initial $280 estimate I received with vague reasoning from the other mechanic. Swedemasters kept me updated through the process and within a few days my car was up and running again. In the end, my engine was ok, my car wasn't hopeless as the other mechanic had told me repeatedly, and my final bill (including the diagnosis) was under $1,000. Oh, and just when I thought they were lifesavers already, I received a call from Karen at Swedemasters a day later saying they realized they accidentally charged me for a small part that didn't end up needing to be replaced, so they wanted to refund my account. This kind of honesty is rare to find and so greatly appreciated. I hope my account conveys the true value and integrity of this wonderful shop. I am so very grateful for their work, and I incredibly glad I found a local mechanic that I can truly trust.

5

Tim is always thorough in taking care of my Saab. No surprises in bill. What he fixes stays fixed. After replacing an anti-sway bar, he noticed that I was due for an oil change. All up to date; Thanks for taking care of me, Tim!

5

The tow truck guy said the battery was bad and we needed a new battery to make it back to Los Angeles. He recommended taking the car to Swede Masters for a new battery for my C70 Swede Masters quickly took care of us without an appointment. They double checked and found that the battery just needed a good charge. Tim charged my battery for zero dollars and we were able to complete our trip back home!

4

If you have a Volvo this is a reliable place to go.

5

Best mechanic in town!

5

Tim, I would like to thank you for all your help in keeping our daughter's car running while she was attending SBCC. It was always a pleasure dealing with you. I highly recommend your services to anyone. Although we're excited that our daughter is transferring to a school in the Bay Area, we are very sad that we won't be able to use you again for service needs. Thanks, Mark

5

Always a good experience. Gentle reminders when I need to get in for service... timely turn around on all maintenance preformed over the last 3yrs Ive been taking my XC-90~ Thank you for setting the bar high and being consistent.

5

Great customer service. Work performed is on time, estimates given for all work and a list of what needs to be monitored. Love making appointments online and being able to communicate directly with them