I bought my Volvo 850 used, back in 1996. Thankfully, I had very few problems over the years and one thing was for sure, when I did have an issue, I could always count on Tim to fix any issue that cropped up. Eleven years ago, I moved from Santa Barbara, and although I do not miss the town, I do miss Tim's expertise, advise, efficiency and kindness. Even though I am miles away now, I know that if I find myself in a pinch, Recently, I had a pinch and Tim was able to bail me out by finding a very hard to find part. Tim is there for me. Please know that Tim will come through for you in all your Volvo needs.